Privacy Policy

1. Data we collect

• Information you provide directly: name, phone number, LINE ID, email, service address/area and job details submitted via our contact form or shared by phone, LINE, WhatsApp and Facebook.
• Website usage data: technical data such as IP address, browser type and pages visited, via cookies and analytics/advertising tools (e.g. Google Analytics, Google Ads) to improve our service and measure advertising.

2. How we use your data

• To contact you, provide quotes, schedule and deliver the cleaning services you request.
• To issue quotations, invoices and related accounting documents.
• To improve the quality of our service, website and advertising performance.
• To comply with applicable laws.

3. Disclosure of data

We do not sell or rent your personal data. Data may be disclosed only to (a) our service team as necessary to perform the work, (b) service providers we use, such as the email delivery service behind our contact form, and (c) government authorities where required by law.

4. Cookies

This website may use cookies for site functionality, usage analytics and Google Ads measurement. You can configure your browser to reject cookies, though some site features may not work fully.

5. Retention and security

We retain personal data only as long as necessary for the purposes above or as required by law, and we apply appropriate security measures to prevent unauthorised access, use or disclosure.

6. Your rights

Under the PDPA you have the right to access, obtain a copy of, rectify, erase, restrict and object to the processing of your personal data, and to withdraw consent, by contacting us via the channels below.